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2016 Agency Universe Study – Technology Summary

The 2016 Agency Universe Study – also known as the ‘AUS’ – was recently released as a collaboration between the Big ‘I’ and leading independent agency companies. This biennial study…

Website Privacy Statements

Do you know why that Privacy Notice is on your website? Or are you one of many that haven’t taken the time to even put one there? Would you be…

Padlock with a tablet, keyboard, mouse and other device. Internet and technology security

Practicing the 7 Habits in Insurance Agencies – Habit #4

While Covey’s first three habits, Be Proactive, Begin with the End in Mind, and Putting First Things First were private concerns to the individual, his next three habits are public…

two toy broken cars and car insurance document. compare car insurance concept. gray background

Commercial Property Agreed Value Option

The Agreed Value Option (AVO) is an alternative to coinsurance in the ISO Building and Personal Property Coverage Form (CP 00 10). Agreed Value can be used with buildings or…

Leasing a Company Car to Yourself

Most insurance agents “could write a book” about some of the choices consumers often make about their insurance protection. A prime example is the small commercial insured that has his…

Blue compact SUV car with sport and modern design parked on concrete road by the sea at sunset. Environmentally friendly technology. Business success concept.

An Amazing Customer Service and Leadership Story

How far will you go to provide superior customer service? Would you invest hours learning basic American Sign Language so a single customer will have a better experience?

Top view design on blue background of Hand shaking which print screen on wooden cube block which connection with human icon for business deal and agreement concept.

Post-Flood Homeowners Questions

“We have been getting some questions from our insureds about coverage under a Homeowners Policy for exposures that developed after the recent floods. I want to put together an FAQ…

Another Look at the 7 Habits

You “recharge” phones and other electronics, don’t you? Every once in a while you need to “recharge” your own motivation and lifestyle…

Closeup image new car with piggy bank, key on hood isolated outside corporate building. Dealership offering credit line finance services. Lease automobile purchase financing concept. Financial success

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